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Insurance it’s your choice

If you’ve been in an accident and need car repairs, you might assume that your insurance company has the final say on where your vehicle gets fixed. However , in most cases, you have the legal right to choose your own repair shop – even if your insurer pushes you toward their “preferred” Bodyshop. Understanding this right can help you ensure your car gets the best possible repairs without unnecessary compromises.

You pay for insurance to protect your vehicle – not to be forced into subpar repairs that save the company money. Knowing your rights and advocating for the best repair quality ensures your car is restored to its pre-accident condition without unnecessary shortcuts.

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Latest Google Reviews

  • New wing fitted to my BMW following a minor prang. Quality work and a fair price! Paintwork is flawless!!

    G Price Avatar G
    4th April 2024

    From the initial enquiry to the completed job, everyone at Hunters Falkirk provided a fantastic service. Jim was very knowledgeable & explained exactly what was needed to repair the damage... read more

    Donna Murray Avatar Donna
    4th February 2025

    Really brilliant service from the whole team, especially Jim. Responded to enquiries really quickly, gave really good and honest advice and got the job sorted no problem. Would highly recommend.

    Sarah S Avatar Sarah
    4th January 2025
  • 5 stars really isn’t enough to describe the service I got from Jim and the team at Hunter’s. Simply Fantastic. I saw their reviews and pulled in on a... read more

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    Jack Harley Avatar Jack
    4th May 2024

    Very efficient

    Steve Jackson Avatar Steve
    4th August 2024

    Just picked my car up from Hunters tonight and I am very impressed! I had a rusty boot and damage where someone had hit me in a car park. But... read more

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    Rebecca Johnston Avatar Rebecca
    4th April 2024
  • Well what can I say! absolutely fantastic service from Jim & all the team. From start to finish they made the whole experience as easy as possible & also done... read more

    SRM Avatar SRM
    25th February 2025

    In short, could not be happier with the work the guys at Hunters did to my car to sort some annoying scrapes and number plate holes. I have for... read more

    Chris Herd Avatar Chris
    4th June 2024

    Friendly service with honest pricing and fast turnaround .. when the business has a genuine passion for motors which Hunters, do it makes all the difference

    kyle crilly Avatar kyle
    4th February 2025
  • Rear bumper was damaged after reversing incident, a quick and reasonable quote from Hunters and great work from Jim and the team replaced the bumper and matched the paint... read more

    Andrew Drummond Avatar Andrew
    4th December 2024

    I returned to see Jim & Diane again recently after someone damaged my car and it needed fixing - this is the third time that I have returned personally as... read more

    David Robertson Avatar David
    2nd March 2025

    From the first time I went in to get estimate to the guys doing my job on my focus st their were brilliant,very helpful and friendly and diane great on... read more

    Scott. Park Avatar Scott.
    4th May 2024
  • Place is the real deal, top quality repairs at a very fair price

    Dan Avatar Dan
    4th October 2024

    Fantastic staff. Fantastic job done on my car

    Paul Kerr Avatar Paul
    4th September 2024

    Excellent work by Jim and the whole team. Been using Hunters’s for about 5 years now and they never disappoint with the work done. Cannot recommend them highly enough and... read more

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    blair will Avatar blair
    4th February 2025
  • Highly recommend! I had an issue with my drivers side door after a small accident with Storm Ashley. The door would not open from the inside or outside I was... read more

    Lauren Saunders Avatar Lauren
    4th November 2024

    First Class service form Jim & Dianne. Car bumper had to be painted last minute for handing back to leasing company and Jim fit me in last minute and did... read more

    Calum McArdle Avatar Calum
    4th January 2025

    Took my s3 in to hunters for a small repair on the rear quarter and bumper. The manager was a pleasure to deal with, he managed to fit the repair... read more

    Tae shire Avatar Tae
    4th December 2024
  • Outstanding and excellent work carried out on my BMW X5. Rectification of previous bodged work. Cannot speak highly enough of Jim and his team. If you need work done to... read more

    E Mason (E) Avatar E
    4th June 2024

    I had a cracked alloy rim, I couldn't get a new one but needed to car on the road again quickly. Phoned Hunters, really helpful on the phone. Took the... read more

    Eric Culshaw Avatar Eric
    4th August 2024

    Very easy to speak to and Very good at explaining repair needed

    AllAN Frickleton Avatar AllAN
    4th June 2024
  • Fantastic customer service. Would highly recommend. I'm a new driver and had a wee bump into another car in a car park, my car came off the worst. It needed... read more

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    Diane Cuthbertson Avatar Diane
    4th December 2024

    Just had four wheels refurbed and they did an excellent job, and a reasonable price.Dianne and Jim couldn't have been nicer or more helpful.I would have no hesitation in returning... read more

    Ian Darroch Avatar Ian
    4th June 2024

    Great service, and great job on our car. Really looked out for us to do the work at the best price, and the car now looks amazing. Jim was... read more

    Lorraine Bell Avatar Lorraine
    4th October 2024
  • Jim and his team fixed a number of paintwork issues on my car. Couldn't have been more helpful with excellent and professional worksmanship and a very competitive price. Recommended.

    J Christie Avatar J
    4th July 2024

    ⭐️⭐️⭐️⭐️⭐️Highly recommend! My car was repaired here after a bump with another car and I cannot speak highly enough of hunters. Jim and his team are fantastic. I contacted Jim... read more

    Gillian Mitchell Avatar Gillian
    4th December 2024

    Many thank to Jim and the team at the bodyshop for a first class experience and paint job on my car, 1st class service once again

    Robert Myles Avatar Robert
    4th September 2024
  • Jim was amazing, he did a fantastic job repairing the bump on my car. Brilliant service! Thanks Jim.

    Abi Johnson Avatar Abi
    4th June 2024

    Fantastic job by all the staff and the were very quick and helpful after my car got damaged. Couldn’t recommend them highly enough!

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    scott denny Avatar scott
    4th January 2025

    Well worth the few weeks wait to get a small bumper repair carried out. Kept informed throughout and the guys are perfectionists! Definitely my go to in future if any... read more

    Kevin Spowart Avatar Kevin
    4th November 2024